VDS Info and victim support service
In 2003, Victimology Society of Serbia (VDS) founded the first general service for victims that provides support for all victims of crime – men and women, regardless of age, nationality, religion, gender, sexuality or any other personal characteristic.
Anyone can suffer physical and/or psychological harm, destruction or damage of the property, fear and harsh attack on their basic human rights due to commited criminal act. After that, you may feel angry, worried and alone. No matter when that happened – today, months or years ago – you can ALWAYS reach out to us.
VDS Info and victim support service answers to the most common needs of victims and provides:
- Information about rights of victims and ways those can be exercised
- Trust, understanding, empowering support
- Considering the possibilities for solving problems
- Activating the support within family and local community
- Information about psychological reactions and dynamics of recovery
- Legal and psychological help
- Practical information about reintegrating various life aspects after traumatising event
- Referral to competent and specialized institutions/organizations, depending on the specific needs of victims;
- Court accompaniment and support, as well as communication with state institutions.
The principles of the Service’s work are:
- trust
- respect for the person seeking support (their rights, needs, and feelings)
- confidentiality of information
- the principle of independence in making final decisions
The Service provides its services through:
- telephone contact (011 2288040, 065 5486421)
- direct (in-person) meetings at the Service’s premises (appointments are scheduled in advance)
- email (vdsrbija@gmail.com)
- Viber
- social media (Facebook and Instagram)
Ask a Question
Information Corner
The most common questions and concerns people contact us about
- “I’m under pressure at work and I’m feeling mentally unwell. Who can I turn to?”
- “I survived violence, but I don’t know how to move forward.”
- “I need information about my rights as a victim.”
- “I don’t know who to trust — I just need someone to listen to me.”
- “I experienced an unpleasant situation at work and I need someone to consult with.”
- “I’ve been called to testify in court, but I’m afraid because I don’t know what to expect.”
- “Someone keeps calling me from unknown numbers and harassing me.”
- “Family relationships have worsened because of property issues, and I feel a lot of pressure and fear.”
- “A conflict with a neighbor has escalated into threats, and I no longer feel safe.”
- “After the breakup, my ex-partner has been following me, checking where I am, and showing up at places I visit, which makes me feel afraid.”
Program “From Victim to Winner: Using One’s Own Capacities to Overcome Violence”
If you know someone who has been a victim, try to support them, listen to them, do not blame or judge their actions, help them find an appropriate service that can assist them, and respect their rights and needs! Call the VDS Info and Victim Support Service — we are here for you!
Every working day from 10 a.m. to 8 p.m.
All services are free of charge!
Contact
011 2288040
065 5486421
063 356613
E-mail: vdsrbija@gmail.com
www.vds.rs
Every working day from 10:00am to 20:00pm